1. Ask us for an export of your loyalty database via the chat icon on this page
2. Under Lists, create a new list.
3. Name it Loyalty members, and fill out the list details, then click Save
4. Click Import Subscribers
5. Choose to Import from a CSV, and click Next
6. Browse to your CSV file from step 1. Then click Next
7. Match your Column names: First name, Last name, Email Address - clicking Save
8. Under your Points Column, select New column name
9. Call it Loyalty points, and click Save
10. Click Next
11. Click Import
12. Under Settings, select List fields and *|MERGE|* tags
13. Call your merge tag POINTS, then click Save changes
Now when you are creating your email campaign, insert the tag *|POINTS|* to pull in your members points balance, e.g. 'You currently have *|POINTS|* points'