1. Ask us for an export of your loyalty database via the chat icon on this page

2. Under Lists, create a new list.

3. Name it Loyalty members, and fill out the list details, then click Save

4. Click Import Subscribers

5. Choose to Import from a CSV, and click Next

6. Browse to your CSV file from step 1. Then click Next

7. Match your Column names: First name, Last name, Email Address - clicking Save

8. Under your Points Column, select New column name

9. Call it Loyalty points, and click Save

10. Click Next

11. Click Import

12. Under Settings, select List fields and *|MERGE|* tags

13. Call your merge tag POINTS, then click Save changes

Now when you are creating your email campaign, insert the tag *|POINTS|* to pull in your members points balance, e.g. 'You currently have *|POINTS|* points'

Did this answer your question?