Customers are automatically added to your loyalty program when they create a customer account on your Shopify store. 

📝  Note: For customers to be able to join your program, you need to have customer accounts enabled. Here's how to make sure your Shopify settings are set up correctly for customer accounts.

There are a few ways that they can create a customer account:

  • When making a purchase from your store online, customers are prompted to create a customer account when they complete their purchase.
  • By in-store sales staff using your Shopify POS.
    Train your staff on how to add customers to your loyalty program in-store.
  • Creating their customer account through the loyalty widget on your online store.
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